Mosaic was pleased to co-host an event last Thursday in Auckland alongside our friends Public Trust and DLA Piper on investment innovation in a digital world. It was great to see a packed room full of familiar faces listening to an interesting array of speakers and panellists. AI was naturally a hot topic.

A key takeaway for me was that while everyone comes to grips with what AI could be for their business, some age-old disciplines remain critical as you explore opportunities for product innovation, operating model and process transformation.

Your strategy, understanding of your risk appetite, well-defined and researched problem statements, and robust business cases still matter, as does critical thinking (something our education system needs to ensure those entering the workforce are equipped with).

Additionally, we heard about some of the risk, compliance, and regulatory considerations when adopting and implementing emerging and AI-enabled technologies. Again, age-old disciplines still matter: thorough upfront due diligence, a solid mix of subject matter experts (both customer & operations) and trusted technical advisers to support vendor or model selection, sound ongoing governance, and well-defined accountability.

Importantly, though none of the above ‘age-old disciplines’ are reasons in and of themselves not to embrace and implement emerging and AI-enabled technologies, in fact, the operational, financial and regulatory risks of doing nothing may be significantly greater…

Thanks to the other speakers and panellists Richard Kenyon, Julie Leuzinger, Victoria Harris, Josh Daniell, Myles Allan, Nick Valentine, David Callanan, Thomas (Tom) Barnes and the teams at Public Trust and DLA Piper who brought the event together seamlessly.

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