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Eliot has worked in financial services and wealth management for almost 15 years. He has wide experience working through the value chain from distribution to operations, systems, product management, marketing, and distribution. His career has seen him work with smaller through to larger organisations delivering change through different delivery methodologies. He has experience delivering regulatory, organisational, systems, product, digital, channel, advice, and customer experience changes.
He is a lateral thinker that can simplify complex problems and identify critical pathways or solutions. He enjoys collaborative working environments and bringing stakeholders, internal and external, together to reach common goals. Key to navigating stakeholders is his firm understanding of risk, conduct, regulatory and operational aspects of business. From a leadership standpoint he is passionate about developing others and seeing those around him succeed. Eliot has gravitated back to customer experience design and implementation throughout his career. This is balanced with a strong business acumen and drive for successful business outcomes.
