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Paula Santos

EA & CS Team Lead


  • Administrative Management
  • Customer Service
  • Multitasking Abilities

Paula has a consolidated career spanning more than a decade across various multinational corporations ranging diverse industries, she has honed an innate comprehension of individual needs at all organisational levels. This profound understanding has propelled her to excel in delivering unparalleled customer service and cultivating meticulous attention to detail.

Fluency in two languages and extensive residency experiences in Brazil, the United States, and New Zealand have endowed her with a professional fervour for organisational precision and streamlined processes. This also has helped her acquire good communication ability, making her be sure that people can clearly understand the information she shares. This aptitude has also enabled her to become skilled in gathering data and adeptly designing efficient workflows. The experiences of living in other countries as well as being exposed to different cultures has helped her develop a different "out of the box" way of thinking that helps in identifying challenges and finding practical solutions to obstacles that arise in day-to-day operations also enabling her to adapt quickly to changes that may arise.

Her skilfulness extends from diary management, events coordination to assisting on projects and managing people, reflecting a wealth of expertise. Paula is a self-motivated individual driven by an unwavering "can-do" attitude, she embraces accountability with dedication and takes ownership of the projects given to her. Moreover, her adaptability and flexibility thrive in various work environments, further underscoring her prowess.