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As the understanding of and connection between risk management and behavioural science continues to evolve, it will be interesting to see how technology can support identification of poor conduct and practices in financial institutions.
"Organizations regularly focus on strengthening controls, adding processes, or adopting intrusive surveillance. These approaches ignore fundamental aspects of human behavior — that people are strongly influenced by social cues received from their peers, and the behavioral norms seen to be at work among them. These informal influences – collectively, a firm’s culture – can and do overwhelm formal management structures."
